Cancellations


If you would like to cancel your order, please contact us at support@virallights.com with your order number as soon as possible.

Since we strive to process and ship our orders as fast as possible, please note we cannot guarantee a cancellation if an order has already been shipped. If you are unable to cancel the order, but would still like a refund, you are welcome to return the items. For more on this, please vist Returns and Refunds.

Note: After an order is cancelled, refunds generally take 2-3 business days to appear in your bank account.


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